DOCS

TEAM MANAGEMENT

Staff Onboarding

Add your team to Sevoria by creating their accounts directly — no complicated invitations needed.

Running a hotel is a team effort. Sevoria lets you create login accounts for your staff right from the dashboard, so everyone can jump in and start working immediately.

How to add a team member

Only the Owner can add staff. Here's how:

  1. Go to Staff & Permissions in the sidebar (under Management).
  2. Click "Add Staff".
  3. Fill in their details:
    • Full Name — Their name as you want it to appear in the system.
    • Email Address — This is what they'll use to log in.
    • Password — This will be their actual login password (at least 8 characters). You can click the eye icon to see what you're typing. Make sure to share it with them securely.
    • Role — Choose Manager or Receptionist (more on this below).
  4. Click "Create Account".

That's it! They can now log in right away with the email and password you set.

Picking the right role

RoleBest for
ManagerSenior staff who need access to properties, bookings, staff, and more.
ReceptionistFront desk staff focused on taking bookings and managing guests.

Don't worry too much about getting this right the first time — you can always change someone's role later.

Managing your team

The Staff & Permissions page shows everyone on your team:

  • Name and avatar
  • Email address
  • Role — shown with a little badge (Crown for Owner, Shield for Manager, Person for Receptionist)
  • Joined date

Changing someone's role

  1. Click the three-dot menu (⋯) on the right side of their row.
  2. Pick "Make Manager" or "Make Reception".
  3. It changes instantly.

Removing a team member

  1. Click the three-dot menu (⋯) on their row.
  2. Click "Remove".
  3. Confirm, and they'll lose access immediately.

[!IMPORTANT] You can't change or remove your own account from this page — the menu only shows up for other people.